STILL NOT SURE?

Frequently Asked Questions

We’re here to make hormone therapy simple, personalized, and supportive—so you can start feeling like yourself again.

How much does HRT cost?

Our HRT program is $299/month, which includes all visits, medication, and ongoing support. No hidden fees or insurance required.

Do I need to come into the office?

Nope! We offer telehealth appointments and can ship medications directly to you anywhere in South Carolina.

What’s included in the $149 offer?

That’s our discounted rate for your initial blood panel, normally $249. It helps us understand your hormone levels before starting treatment.

What happens after I purchase the $149 lab panel?

You’ll receive an email with instructions to book your lab appointment and follow-up consult. From there, we’ll review your results and build your custom plan.

How quickly will I start feeling results?

Most patients begin noticing improvements in energy, mood, sleep, and focus within a few weeks. Full results can take 8–12 weeks.

Is this program for men or women?

Both. We offer customized HRT protocols for all genders, addressing symptoms like fatigue, low libido, weight gain, and hormonal imbalances.

Can I cancel anytime?

Yes, there’s no long-term contract. You’re free to pause or cancel your membership, just give us a heads up.

What if I’m not sure this is right for me?

Start with the $149 lab panel. It’s the easiest, no-pressure way to find out if your symptoms are hormone-related and if HRT is a good fit.

Is Testosterone Effective?

Testosterone Replacement Therapy (TRT) is the gold-standard for treating men with hypogonadism (low-testosterone). New Life Health™ exclusively uses FDA-approved prescription medications or compounds from FDA-licensed facilities.


Why Choose New Life Health?

We’ve helped hundreds of men just like you restore their hormone levels and reclaim their lives. Our team of specialists approaches low-testosterone on a holistic basis to make sure you can be comfortable and confident with your plan. Whether you are 30, 40, or 60+, our team is ready to help develop a treatment plan tailored specifically for you.

How Do I Get Started?

1. Complete a simple medical history form online and visit your local LabCorp draw center to have your testosterone level tested.

2. Your provider will receive your test results (typically 7-10 business days) and contact you to schedule your tele-health appointment.

3. Receive your medication in the mail if approved. It’s fast, easy, and membership only costs $299 per month.

Who can use New Life Health?

New Life Health serves all types of different clients with different needs.

In order to work with with us you must.

1. Be over the age of 18

2. Be located or reside in the states we provide service to.

3. Demonstrated medical need for treatment. You must consult with our licensed providers prior to beginning treatment. 

How does New Life Health Work?

New Life Health is a 100% tele-health company. As long as you have access to web your able to meet virtually with our staff. To work with us its easy.

1. Book your appointment with us online

2. Fill out your medical consent form if needed based on your treatment.

3. If eligible begin treatment. Your treatments will be shipped right to your front door.

Do you accept insurance?

We currently utilize a cash based lab work program that almost always saves time and money for the patient. If you would like to see if your insurance will cover your initial lab work, we can give you the list of our required labs and you can inquire with your insurance and PCP if it may be an option.

Our cash price for a very extensive Initial bloodwork panel is $249. The same panel will cost you over 2K out of pocket if you go to LabCorp without utilizing us to order it.

Moving forward, our monthly program is never insurance based because insurance companies typically require that all testosterone shots be given in the office in order to be covered. They require each consultation to have a co-pay, medications to be covered with prescription co-pays, drop shipping is not allowed, etc. These complexities not only increase the costs but also the time spent managing the program.

Since our program allows you to self-administer for your convenience, cash payment will be required to cover the cost of your monthly medications and ongoing consultations.

How do I meet with the provider?

You will meet with our providers online in a secure virtual room. We will do a full blood workup and show you how to self-administer your testosterone. After this first meeting you will need to do a follow up call in 60 days to ensure the treatment is being effective. After this follow-up, you will only need to do a check in once every six months unless you have concerns about your therapy.

Do the shots hurt?

While pain levels will vary from patient to patient, these intramuscular shots are not typically painful.

Tell me more about your testosterone therapy.

Our Testosterone Replacement Therapy makes use of bio-identical hormones, recommended supplements, and blood work monitoring to optimize the health of men who are suffering from low T-levels. Our highly qualified specialists are also available anytime to assist with any questions you may have.

How will I know what to do with my medications?

When you meet for your initial consultation, a highly trained specialist will show you exactly what to do with your treatment. By the time your done with this appointment, you will know everything you need to know to administer this treatment yourself in just a few minutes each week.

Do I have to go pick up my medication at the pharmacy each month?

No, for your convenience your medication will be shipped directly to your home or office in discreet packaging.

My current Dr. has me on testosterone; can I utilize your program as well?

Unfortunately, the answer to this question is no. In our experience, practitioners who are not hormone specialists can actually do more harm than good when administering testosterone. For instance, does your current physician monitor your blood work every six months? Are you receiving testosterone every week? If you answered no to any of these questions, you may not be getting the most out of your current testosterone therapy. This is why we must insist on being your only source of Testosterone Replacement Therapy.

How is your plan different from other plans?

The primary difference is that you will not be required to make weekly visits to the office. Instead, your medication will be shipped to your home or office. Another important part of our plan is that you are always supervised by medical professionals who are specialists in the area of weight loss and hormone replacement.

What do I do if I stop feeling the benefits or begin feeling side effects?

You can call us anytime you have a question or concern regarding your therapy. If you are feeling side effects in between your scheduled blood work, we will happily test your blood at no charge to ensure any necessary changes can be made. Remember, part of what you are paying for with this program is our medical supervision.

What lab tests do you run?

In addition to standard health tests, we also run a series of hormone tests and panels to determine the amount of testosterone, free testosterone, and estrogen in your system.

How quickly will I see results?

While every patient responds differently, it is our experience that most patients begin to see results after the first 3-5 weeks of therapy.

Can I use the blood work from my doctor instead of yours?

We highly recommend that you allow us to complete your blood work. If additional blood work is required for any reason, we will happily work with your doctor. We are also happy to send a copy of any lab results to your doctor if requested.

What about the Human Growth Hormone (HGH)?

We do not use HGH as part of our therapy. This highly scrutinized drug is carefully monitored by the FDA and is typically prescribed only to children with severe growth limitations, AIDS patients, and dwarfs.

Is there a safer alternative to HGH?

Yes, a peptide known as Sermorelin has proven to be a much safer alternative. This peptide naturally stimulates your body’s own production of HGH. That is why we choose to use this alternative as part of our Testosterone Replacement Therapy.

Hours


Monday: 9:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 9:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 1:00 PM

Location


56 Pointe Circle

Greenville, SC 29615

Phone


864-757-8500

Location

56 Pointe Circle

Greenville, SC 29615

Hours

Monday: 9:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 9:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 1:00 PM

Phone

864-757-8500

New Life Health

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